Secure folder isn't working

Hello -Vlad-,

We are sorry to hear about your experience with your Samsung Galaxy device having issues with the Secure Folder app error messages, and we apologize for the inconvenience it caused you.

I may agree with you that somehow, some apps installed on your device that are kept too long to be used tend to have this messages. In order to restore it, you may need to update it and revisit the files inside the secure folder.

If that doesn't work, you may submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Applications".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html