title:

Updating android 13

(Post creation time:  

Monday, September 18th, 2023 09:51 AM

)

8078 Views

E

Eveready_Cat

Active Level 5

last edited

 

Monday, September 18th, 2023 09:51 AM

 

in

 
Can Galaxy A12 (A125F) get Android 13 (One UI 5.0)?
    • T

      Tuesday, September 19th, 2023 12:24 AM

       

      in

       

      Hello Eveready_Cat,

      We hear you! Your beloved Samsung Galaxy A12 is currently running Android 12 (One UI 4.1.1). Although the phone is not eligible to get the Android 13 (One UI 5.0) update, it will keep getting security updates till 2025.

      Please check how to update your mobile device's software in the following order. 

      Step 1. Go to Settings > Software update.

      Step 2. Tap on Download and install. 

      Step 3. Follow the on-screen instructions.

      Step 4. Restart you device.

       

      Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

       
      #GALAXY or #425299 [Mobile Phones & Tablets]
      Available 24/7
       
      1-800-10-7267864 [All Product, Toll Free, PLDT]
      1-800-8-7267864 [All Product, Toll Free, Globe]
      842 221 11 [All Product, Landline]
      Daily (8:00am to 8:00pm)
       
      Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
       
      Stay safe and have a nice day ahead! Thanks for contacting Samsung.

       

      L

      leggion

      Beginner Level 2

      Friday, July 19th, 2024 01:03 AM

       

      in

       
      I have A12. But there's no update to android 13.pls help how.
      O

      oussamaallach

      Beginner Level 3

      Monday, September 16th, 2024 11:07 AM

       

      in

       

      Me too I have same phone there no update is keep update security patch on  a12 but other a12 nacho is have android 

      0 likes

    • E

      Eveready_Cat

      Active Level 5

      Tuesday, September 19th, 2023 07:20 AM

       

      in

       
      Thank you

      0 likes

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