‎Issue after updating android 13 | Samsung SEAO Community

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itsmejonvic

Active Level 6

last edited

Friday, December 2nd, 2022 11:25 AM

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I'm very disappointed na nag update ako ng One UI 5 Andriod 13, medyo naiinis lang ako kasi lalong ng gumaralgal yung speaker ng phone ko tas may time nalang nag pipindot yung screen kahit hindi naman pinipindot, hindi ko alam pano ko ipapayos to. Simula nung in-update ko to sa andriod 13 nagka ganto na. Help naman guys kung paano ipapaayos to.

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rg_x
Expert Level 1
Friday, December 2nd, 2022 12:26 PM

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Galaxy Z
Did you try wipe cache partition after updating to One UI 5?
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rg_x
Expert Level 1
Friday, December 2nd, 2022 12:41 PM

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Galaxy Z
> Turn off your phone
> Plug it to a PC/Laptop
> Press and Hold power and volume up button

You are now in Recovery Mode
> Use volume down button to navigate and highlight the Wipe Cache Partition, press Power button to select.
> Then select Repair Apps to exit Recovery Mode. (This will optimize your apps while your phone is rebooting)

Note: no files/apps will be deleted when you perform wipe cache partition.
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basuragirl
Active Level 6
Friday, December 2nd, 2022 03:57 PM

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Galaxy Z
May I add something? Also, if wala ka pong ma pluggan na PC/Laptop. You may use an OTG with a flashdrive attached. It works for me. And thanks also to your comment @Red0902 ngayon ko lang na alala na kailangan ko palang i.plug yung OTG ko kapag I'm trying to enter recovery mode! 😅 Kaka update ko lang kasi to Android 13
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maxq1
Active Level 7
Friday, December 2nd, 2022 10:31 PM

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Galaxy Z
LADB works too for going into recovery mode. No hardware required.

If I may also add, use Galaxy App Booster under GoodLock to optimize all apps. You can give this a go too: https://forum.xda-developers.com/t/samsung-galaxy-oneui-optimization-guide-improve-battery-performance-stability-heat-management.4376755/
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MarcosI
Beginner Level 2
Sunday, December 4th, 2022 02:42 PM

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Galaxy Z
Kamusta Yong quality ng front camera lumabo din ba sayo. Sa akin panget na ng front and back yellowish and kulang sa kulay. Poor quality inages
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itsmejonvic
Active Level 6
Monday, December 5th, 2022 01:06 AM

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Galaxy Z
Hindi naman sakin nagka ganyan okay naman yung camera ko as now wala akong na encounter na ganyang issues sa camera, except lang talaga dun sa touch and speaker problems.
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TeamGalaxyRene
Moderator
Monday, December 5th, 2022 02:52 AM

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Galaxy Z
Sorry to hear that, itsmejonvic, about your Samsung Galaxy device having issues with speaker and screen after an update and we apologize for the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Sounds/Vibrations" & "Display".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your device's problem gets solved.

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Issue after updating android 13

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