title:
Samaung s21 plus heating issue
(Post creation time:
Monday, May 3rd, 2021 03:49 AM
)
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TeamGalaxyRene
Moderator
Monday, May 3rd, 2021 04:51 AM
in
Hey there, Malkia! Welcome to Samsung Members Community!
Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/
Also, we do recommend to always close/turn off unused applications and do not leave them windowed up with other apps as this may still use battery and memory which in turn contributes to heat build up. If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. Hope this helps! For further technical assistance, don't hesitate to reach us via our TOLL-FREE mobile hotline #GALAXY (#425299). Stay safe! :)
Malkia
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Romans6verse23
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Romans6verse23
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Better call Samsung now for remote diagnosis. 👍
Malkia
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