‎Heating Issue | Samsung SEAO Community

E

ellischua

Active Level 4

last edited

Monday, July 26th, 2021 12:01 PM

in

As I observed lately, my S21 Plus series are getting hot over the time. Anyone here has the idea on this heating character of this device? Please help..

G
godlevi
Active Level 5
Monday, July 26th, 2021 01:12 PM

in

Galaxy S
What's your chipset? Is it Exynos or SnapDragon?
G
godlevi
Active Level 5
Monday, July 26th, 2021 03:49 PM

in

Galaxy S
That's the problem. Samsung used copper cooling system for Exynos while Graphite cooling system on Snapdragon. So basically Snapdragon is better. I have no choice because snapdragon is only available in the US. It's fine tho, mine do overheat a lot before, but after few months, it's been fine 😊
V
Vinything
Expert Level 1
Tuesday, July 27th, 2021 10:42 AM

in

Galaxy S
both S21 variant uses graphite😉
also both variant does have heating issue tho it's more prominent on the exynos variant.

I suggest factory resetting the device after the massive june update that addressed most of the issues tho were already in the july patch.
G
godlevi
Active Level 5
Tuesday, July 27th, 2021 10:52 AM

in

Galaxy S
Ohh I didn't know that. Thanks!
Well I guess that's what we have to deal with haha. With great power comes great heating issue LOL 😅
S
SamsungRightCare
Community Manager
Tuesday, July 27th, 2021 01:37 AM

in

Galaxy S
Hi there, Ellis! I'm Sam, your friendly Samsung Customer Service guy. We suggest that you observe the following to reduce fast heat build-up on your S21 device:

- set screen brightness to a minimum (or set auto-brightness to ON so as to minimize battery consumption)

- make sure to always TURN OFF your WIFI/DATA when not in use.

- always CLOSE RUNNING BACKGROUND APPS, especially when you intend to use a HEAVY APPLICATION.

- set the resolution of your camera to the average.

- avoid using your device when charging to speed up charging time, and maximize battery lifespan.

Also, make sure to always keep your device updated to the latest software so as to receive the fix update patch regarding the heat issue. Hope this helps! 😊 Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
E
ellischua
Active Level 4
Tuesday, July 27th, 2021 02:14 AM

in

Galaxy S
Hi. Thanks for the advise but, I did it all even before I was still using my low end Samsung unit. Still, it keeps my s21+ on heat particularly when on it's standby mode and at in my clutch bag. I notice it wayback 3 months after I got my s21+ the lower back portion are heating evetualy.
T
TimiZn
Active Level 5
Wednesday, July 28th, 2021 01:25 AM

in

Galaxy S
try to change theme from galaxy store.. helps a lot..
E
ellischua
Active Level 4
Wednesday, July 28th, 2021 01:30 AM

in

Galaxy S
Thanks for the advise.

title:

Heating Issue

Related Content