title:

S9 plus camera problem

(Post creation time:  

Tuesday, May 3rd, 2022 01:23 AM

)

421 Views

M

MikeRenz

Beginner Level 5

last edited

 

Tuesday, May 3rd, 2022 01:23 AM

 

in

 
Hello guys I I just want to ask my s9plus got soaked with water it manage to enter my phone , then my camera won't open it stays black screen then it wil close automatically. I already bought a replacement camera module for my phone but it's just the same as my old camera module it stays black screen and sometimes when I tap the camera app it stays black then it says "you cannot use more than one application that uses camera at the same time".
    • B

      butete

      Expert Level 5

      Tuesday, May 3rd, 2022 02:11 AM

       

      in

       
      strongly suggest bring nearest samsung service center. Have them check and fix the issue.
    • B

      Tuesday, May 3rd, 2022 03:01 AM

       

      in

       
      Bring it to a Samsung Service Center.
    • H

      Harri_s95

      Expert Level 1

      Tuesday, May 3rd, 2022 01:24 PM

       

      in

       
      Bring your device to a Samsung Service Center near you: http://samsung.com/ph/support/service-center
      You may also contact us through our official customer service channels:
      MOBILE: #GALAXY [#425299]
      (02) 8-422-2177 [Standard Landline]
      Available 24/7
      LANDLINE: PLDT Toll-free: 1-800-10-726-7864
      Globe Toll-Free: 1-800-8-726-7864
      Standard Landline : (02)8-422-2111
      Daily (8:00 AM to 8:00 PM)
      LIVE CHAT SUPPORT: https://samsung-livechat.sprinklr.com/seao/ph/index.html
    • T

      TeamGalaxyDD

      Moderator

      Wednesday, May 4th, 2022 03:25 AM

       

      in

       

      Hey MikeRenz,

      While your initiative is awesome, I still suggest that you bring your device to a Samsung Experience Store near you, where our experts can handle repairing your device properly!

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