‎Secure Folder | Samsung SEAO Community

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heyaella

Active Level 1

last edited

Friday, June 24th, 2022 12:29 PM

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May problem kasi secure folder ko at hindi ko siya ma open, sino may alam kung paano ito maayos??? thank you in advance !!

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Khaled75
Expert Level 5
Friday, June 24th, 2022 12:30 PM

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Galaxy A
What phone are you using?
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heyaella
Active Level 1
Friday, June 24th, 2022 12:57 PM

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Galaxy A
Sadly, it did not work but thank you for your help I really appreciate it !!
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Khaled75
Expert Level 5
Friday, June 24th, 2022 01:01 PM

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Galaxy A
What does the error say?
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Khaled75
Expert Level 5
Friday, June 24th, 2022 01:01 PM

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Galaxy A
Try wipe cache partition.
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Jongy_r
Active Level 5
Friday, June 24th, 2022 01:13 PM

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Galaxy A
Try to open secure folder on the notification panel, maybe it was hidden...
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heyaella
Active Level 1
Friday, June 24th, 2022 02:19 PM

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Galaxy A
@Khaled75 and @Jongeth_ Thank you for the replies (really appreciate it !!) but I saw a thread with the same problem and samsung is fully aware that A series phone doesn't have secure folder (or not working properly)

here's the thread:
https://eu.community.samsung.com/t5/galaxy-a-series/secure-folder-is-missing-for-new-devices/td-p/5191268

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Khaled75
Expert Level 5
Friday, June 24th, 2022 04:00 PM

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Galaxy A
Does A13 even have Secure Folder? My A12 doesn't.
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Khaled75
Expert Level 5
Friday, June 24th, 2022 04:00 PM

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Galaxy A
How did you get Secure Folder in A13? It's running One UI Core.
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Khaled75
Expert Level 5
Friday, June 24th, 2022 04:55 PM

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Galaxy A
Ok. Some A series phones (like A53 5G, A73 5G, etc) that are midrange to flagship have Secure Folder because they're running One UI.
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Secure Folder

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