title:

camera problem

(Post creation time:  

Friday, May 6th, 2022 11:32 AM

)

1451 Views

D

DellBalili

Active Level 6

last edited

 

Friday, May 6th, 2022 11:32 AM

 

in

 
after i updated my phone Samsung A51 to its latest version of Android 12, it seems that my camera is not working properly, evevrytime i took a photo and videos, the image and the videos will not be displayed and cannot be played...how to fix this??? anyone m, who has and idea how to fix this.....thanks....
    • K

      Khaled75

      Expert Level 5

      Friday, May 6th, 2022 11:43 AM

       

      in

       
      Try restarting your phone.

      0 likes

      D

      DellBalili

      Active Level 6

      Friday, May 6th, 2022 01:47 PM

       

      in

       
      nope, my phone cannot get into the recovery mode, i also watched youtube tutorial but still it didn't work

      0 likes

      K

      Khaled75

      Expert Level 5

      Friday, May 6th, 2022 01:52 PM

       

      in

       
      Can you get into Download mode?

      0 likes

      D

      DellBalili

      Active Level 6

      Friday, May 6th, 2022 01:56 PM

       

      in

       
      how???

      0 likes

    • P

      pham_hni

      Expert Level 1

      Friday, May 6th, 2022 11:53 AM

       

      in

       
      Ok. I have A51 and I don't have that issue

      0 likes

      D

      DellBalili

      Active Level 6

      Friday, May 6th, 2022 11:54 AM

       

      in

       
      good for you

      0 likes

    • B

      butete

      Expert Level 5

      Friday, May 6th, 2022 01:15 PM

       

      in

       
      fingers cross

      0 likes

      B

      butete

      Expert Level 5

      Friday, May 6th, 2022 02:05 PM

       

      in

       
      are you able to do wipe cache partition?

      0 likes

      D

      DellBalili

      Active Level 6

      Friday, May 6th, 2022 07:14 PM

       

      in

       
      nope, my phone can't get into recovery mode...pressing volume up and power key is not working

      0 likes

      D

      DellBalili

      Active Level 6

      Friday, May 6th, 2022 07:15 PM

       

      in

       
      nope, my phone can't get into recovert mode...pressing volume up and power key is not working

      0 likes

    • A

      AdriannaDelGarcia

      Active Level 4

      Friday, May 6th, 2022 07:24 PM

       

      in

       
      Have you tried factory reset?

      0 likes

      D

      DellBalili

      Active Level 6

      Friday, May 6th, 2022 07:55 PM

       

      in

       
      not yet

      0 likes

    • A

      AdriannaDelGarcia

      Active Level 4

      Friday, May 6th, 2022 11:13 PM

       

      in

       
      Do a reset first before going into recovery. Some apps are tend to fail when updating fota (firmware-over-the-air) in any latest o.s version, doing a factory reset is your best shot.
      D

      DellBalili

      Active Level 6

      Saturday, May 7th, 2022 04:28 AM

       

      in

       
      thanks...

      0 likes

      A

      AdriannaDelGarcia

      Active Level 4

      Saturday, May 7th, 2022 05:13 AM

       

      in

       
      You're welcome! Good luck!

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