title:
Proximity sensor isn't working
(Post creation time:
07-26-2022 10:16 AM
)
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Tharshanlanka
Active Level 3
07-26-2022 10:19 AM
in
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Navord
Active Level 2
07-26-2022 10:46 AM
in
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dombess
Active Level 6
07-26-2022 10:41 AM
in
https://www.samsung.com/latin_en/support/mobile-devices/the-proximity-sensor-is-not-working-properly/#:~:text=Clean%20the%20
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Navord
Active Level 2
07-26-2022 10:47 AM
in
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odithodith
Active Level 6
07-26-2022 11:09 AM
in
It may change you device settings in factory version and then this issue might be fixed
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odithodith
Active Level 6
07-26-2022 11:10 AM
in
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ShenalDe
★
07-26-2022 12:01 PM
in
Kindly follow the steps..
1. Try resetting all settings.
Setting > About Device > Reset > Reset all setting
2. If still occurs, kindly back up all your personal data into Samsung Smart Switch for Windows. Once backed up, even WhatsApp data do a Factory data reset Setting > About Device > Reset > Factory data reset
3. If still it doesn't help Switch off the device, then let the phone cool down a bit, take average heated hair dryer, and apply a bit of heat from the top of the display. Then again leave it to cool down and try Switching it On.
If still it occurs you might need to replace the sensor unit from an authorised service centre.
https://www.google.com/search?q=samsung+sri+lanka+service+center&client=ms-android-samsung-rev2&source=android-home&source=hp&ei=adffYt_xHeK02roP6qq2kAQ&oq=samaung+sri+lanka+cen&gs_lcp=ChFtb2JpbGUtZ3dzLXdpei1ocBABGAAyCQgAEB4QyQMQFjIICAAQHhAIEA0yCAgAEB4QCBANMggIABAeEAgQDTIICAAQHhAIEA0yCAgAEB4QCBANMggIABAeEAgQDTIFCAAQhgM6AggpOg4IABCPARDqAhCMAxDlAjoICAAQsQMQgwE6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToICC4QgAQQsQM6CwguEIAEEMcBEK8BOgUIABCABDoFCAAQsQM6BwgAELEDEAo6CggAELEDEIMBEAo6BAgAEAo6CgguEMcBEK8BEAo6CgguEMcBENEDEA06BAgAEA06BwghEAoQoAFQkgZYukNg3k5oAHAAeAWAAZsEiAHHKJIBDDAuMTEuNi4yLjEuMZgBAKABAbABCw&sclient=mobile-gws-wiz-hp#trex=m_t:lcl_akp,rc_f:rln,rc_ludocids:13446183783725658374,ru_gwp:0%252C7,ru_lqi:CiBzYW1zdW5nIHNyaSBsYW5rYSBzZXJ2aWNlIGNlbnRlciIDiAEBSNX1-NLPq4CACFo6EAAQARACEAMQBBgAGAMYBCIgc2Ftc3VuZyBzcmkgbGFua2Egc2VydmljZSBjZW50ZXIqBggDEAMQBJIBFHBob25lX3JlcGFpcl9zZXJ2aWNlmgEkQ2hkRFNVaE5NRzluUzBWSlEwRm5TVU5ITWsxMWJYSm5SUkFCqgEPEAEqCyIHc2Ftc3VuZygA,trex_id:DzkWab&lpg=cid:CgIgAQ%3D%3D
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Nicholraveen
Active Level 7
07-26-2022 02:04 PM
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