Samsung Members Community

title:

note 20 ultra proximity sensor

(Post creation time:  

09-22-2020 06:47 PM

)

1626 Views

V

Vinush

Active Level 1

last edited

 

09-22-2020 06:47 PM

 

in

 
Galaxy Note
After the latest software update on note 20 ultra the proximity sensor is not working for calls to turn off the screen and also its not the in sensor testing in *#0*#.  What should I do??
    • V

      VinuraGallage

      Active Level 5

      09-23-2020 01:50 AM

       

      in

       
      Galaxy Note
      Did you try to run "Automatic Check" in the Samsung Members app?

      0 likes

      V

      Vinush

      Active Level 1

      09-23-2020 02:17 AM

       

      in

       
      Galaxy Note
      yes, its passed. but still remains the same

      0 likes

      V

      VinuraGallage

      Active Level 5

      09-23-2020 02:23 AM

       

      in

       
      Galaxy Note
      Then send an "Error report" or start a "Text Support" via Samsung Members app.

    Related Content

    Proximity sensor isn't working

    . Galaxy A 07-26-2022 10:16 AM

    proximity sensor

    . Galaxy A 04-6-2020 06:50 PM

    Samsung s7 proximity sensor not working

    . Galaxy S 01-31-2023 09:52 AM

    Note 20 ultra

    . Galaxy Note 05-15-2023 08:43 AM

    Note 20 ultra

    . Galaxy Note 12-27-2022 04:30 AM