‎wi-fi connectivity issues | Samsung Members Community

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pvkrish

Beginner Level 2

last edited

02-4-2021 08:07 AM

in

I see frequent wi-fi connectivity droppages in my s 21 ultra 12gb/256gb model. I have a note 9 as well and that seems to be consistent with the wi-fi connection. S21 ultra disconnects from wi-fi even if there is a slightest of fluctuation. Does anyone else face this issue?

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Ehsank
Expert Level 5
02-4-2021 08:13 AM

in

Galaxy S
Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks>....

and first lets see the result
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Ehsank
Expert Level 5
02-4-2021 08:14 AM

in

Galaxy S
if all ok then try these steps

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Reset network settings >Settings>General Management>Reset >Reset network settings)
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Samsung_Support1
Moderator
02-5-2021 11:17 AM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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GR
GOPINATH-R
Expert Level 5
02-5-2021 01:54 PM

in

Galaxy S
it's true 👆👍
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title:

wi-fi connectivity issues

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