title:

Video frames dropping!

(Post creation time:  

03-15-2018 09:38 AM

)

844 Views

K

Kavinda

Active Level 1

last edited

 

03-15-2018 09:38 AM

 

in

 
While recording FHD 60Fps video, frames are dropping too much. This happened after the oreo update. Please fix this.
  • H

    Hasan001

    Active Level 7

    03-15-2018 07:07 PM

     

    in

     
    yes after offical oreo update.

    0 likes

    R

    RRkk

    Beginner Level 2

    03-16-2018 03:11 AM

     

    in

     
    Samsung j7 Oreo update

    0 likes

  • A

    admin_

    Expert Level 5

    03-16-2018 06:27 AM

     

    in

     
    Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device camera performance may vary based on multiple outside factors.
    - Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
    - Turn on the Auto Flash (If Available in the Device).
    - Reset the Camera (From the Camera Setting).
    - Software update via FOTA, Kies or SMART Tool.

    Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

    0 likes

    K

    Kavinda

    Active Level 1

    03-17-2018 07:21 AM

     

    in

     
    I tried everything but didn't work for me. I think it's a software issue. Please fix this problem. Thank you!

    0 likes

  • T

    TheCrazyOne

    Active Level 1

    03-17-2018 03:23 AM

     

    in

     
    i am getting lot of noise while recording from the rear camera & its happening afrer Oreo update.

    0 likes

  • S

    sumitkotian

    Active Level 1

    03-20-2018 02:46 PM

     

    in

     
    My slow motion videos are skipping frames and lagging too much after the oreo update. Also the camera app crashes sometimes while I try to take a video.

    0 likes

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