frames drop on samsung m31s

yes brother not only m31s also m31 and m30s frame drop on slowmotion every conditions wait for update send feedback to samsung

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned quick steps to resolve the hanging issue:-

1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.

After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

This is not regarding space isuue because same issue iam facing even my internal memory is available upto 70 %
attaching screen shot of my memory status please fix this isuue in next release

Same problem is in my samsung galaxy m31s , and its only 3 month old
Its frame drops are heigh and some time low
Plz @samsung solve this problem