title:

S9 camera blurry

(Post creation time:  

07-19-2020 06:28 PM

)

925 Views

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Ankitnyk

Beginner Level 3

last edited

 

07-19-2020 06:28 PM

 

in

 
Hi it's just been 2 months I brought the Samsung galaxy S9 and the camera is grtting blurry on all the apps after the latest update
    • AU

      Anonymous User

      Beginner Level 1

      07-19-2020 08:19 PM

       

      in

       
      first time hearing it's because in galaxy s9 s9+ camera features turned into just fantastic with clean photography....how did you updated your last 2.1 software? if you used simply mobile data or wifi then this types of issues quite possible to form..because that firmware needed to be flashed which is one and only proper and recommended method especially when any big os update or new ui interface comes..i am using same devices and I flashed it by service center..no issues present
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      lalittt123

      Active Level 6

      07-20-2020 01:27 AM

       

      in

       
      you have only 1 solution that update software via wifi so pls dont comment if you dont hv suitable answer

      0 likes

      AU

      Anonymous User

      Beginner Level 1

      07-20-2020 06:34 AM

       

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      mr .lalittt123 ...don't tell to any software engineer or Samsung developer team that wifi or mobile data is better to install software especially when any big os update or new ui interface comes....do you have any idea if don't have then please don't comment like bogus....Samsung provides non A/B type ota software..there is one and only proper and recommended method is to flash that firmware by Odin or smart switch or through authorized Samsung service center....if mobile data or wifi is process then none of the same device will suffer different different types of issues by same software...thatswhy Samsung introduced smart switch that people's can get software hole free highest performance of devices but people doing same mistakes repeatedly and facing different types of issues in device....if you don't know then know it...hum ,Samsung service center to bewakoof hain jo smart switch recommend karte hain 🤣🤣🤣..what suitable answer you want? do you want to see more? see other users opinion....so stop spreading nonsense in community forum and mind your language please because you are telling this to expert team

      0 likes

      AU

      Anonymous User

      Beginner Level 1

      07-20-2020 07:09 AM

       

      in

       
      Mr. Lalittt123
      Yes this is the ultimate solution for any software glitches. I personally prefer odin than smartswitch or ota. For security updates I'm using smartswitch from last 2 updates. Previously I used to use odin for all updates. In my opinion ota is for those who don't have pc/laptop. Also Samsung suggests to use smartswitch.
    • A

      Ankitnyk

      Beginner Level 3

      07-19-2020 10:44 PM

       

      in

       
      Yeah I did it on wifi..so do I take it to the service center or what next

      0 likes

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      lalittt123

      Active Level 6

      07-20-2020 01:29 AM

       

      in

       
      same in my s9+ camera quality is getting inferior with every update

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      AU

      Anonymous User

      Beginner Level 1

      07-20-2020 07:05 AM

       

      in

       
      See the comment below by Rana. Any major update it is recommended to flash via odin or smartswitch or service center.

      0 likes

    • P

      PurshuRana

      Expert Level 1

      07-20-2020 01:55 AM

       

      in

       
      actual thing is camera is perfectly fine after One UI 2.1.......you guys try factory resetting the device or flashing with odin so that old device data gets replaced with new os data, after no issues you will face....if u cant do wat i said above try clearing data of camera application.

      0 likes

    • R

      07-20-2020 08:47 AM

       

      in

       
      remove any guard or polytechnic fro. your camera lens

      0 likes

    • CM

      cs-member13

      Expert Level 4

      07-21-2020 04:37 AM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      Please be assured and perform following methods to resolve the Camera issue:-


      1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


      2. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
      To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
      To Exit safe mode: Restart the device.


      3. Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
      How to reset:- Settings>General Management>Reset.


      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


      Thank you for writing to Samsung.


      Warm Regards,
      Samsung Customer Support

      0 likes

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