title:
Camera Blurry
(Post creation time:
08-30-2022 03:29 PM
)
506 Views
T
Taufeeq8282
Active Level 5
Guys request your useful inputs.
Using S21 ultra- facing a lots of issues in Camera (Primary 108mp). Camera blurry in between 1x and 2.9x zoom.
Have you noticed/resolved it?
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PrakashDiwakar
Active Level 6
08-30-2022 03:54 PM
in
Yngvai
Active Level 1
09-5-2022 09:06 PM
in
Yes I'm having same problem with my S21 Ultra. Blurry camera between 1x and 2.9x zoom. Started to happen after my last software update. I wish we could regress back in software updates like you can with Windows because this is unacceptable for such an expensive phone.
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vicky116
Active Level 1
01-2-2023 02:04 PM
in
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cs_member8
Moderator
09-9-2022 06:29 PM
in
Dear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.
2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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