‎Brightness problem | Samsung Members Community

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bhavin122

Active Level 1

last edited

12-10-2025 08:11 AM

in

Galaxy S

I am using Samsung s21 fe 5G.

when i play video then brightness automatic low in running videos after video page close then brightness automatic high at the set brightness possition.

already Adaptive brightness control is off.

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goodthings
Expert Level 5
12-10-2025 08:45 AM

in

Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
12-10-2025 08:46 AM

in

Galaxy S
You're welcome to here.
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cs_member10
Moderator
12-11-2025 03:53 AM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support
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title:

Brightness problem

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