title:
Brightness problem
(Post creation time:
01-22-2024 05:21 PM
)
502 Views
G
GautamSingh007
Active Level 3
When we use the phone, as soon as it hits the phone, the brightness automatically reduces, due to which even if we increase the brightness after that, the brightness does not increase.
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Ashwinash
Expert Level 1
01-22-2024 06:15 PM
in
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Ashwinash
Expert Level 1
01-23-2024 02:33 AM
in
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GautamSingh007
Active Level 3
01-23-2024 02:34 AM
in
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Ashwinash
Expert Level 1
01-23-2024 02:35 AM
in
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GautamSingh007
Active Level 3
01-23-2024 02:36 AM
in
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AJAB_MORIA
Expert Level 5
01-23-2024 04:55 AM
in
☆ restart your phone daily (in your free time) to avoid such problems ☆
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cs_member10
Moderator
01-23-2024 09:16 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue by given links. However, we are taking your valuable feedback regarding this.
Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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