title:
Brightness problem
(Post creation time:
09-6-2022 04:17 AM
)
366 Views
N
Not_Sameer
Beginner Level 4
I have a samsung galaxy m52 and it's just a week old. The problem that I am facing is that when using the adaptive brightness the brightness won't go below like 20% even if I cover the sensor. The adaptive brightness was working just fine till yesterday. Any solution?
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Not_Sameer
Beginner Level 4
09-6-2022 05:07 AM
in
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cs_member8
Moderator
09-15-2022 05:46 PM
in
Dear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please follow the easy troubleshooting steps which might help to solve the issue.
>>Activative Adaptive brightness:
1. Open the Settings app.
2. Tap Display.
3. Tap the switch next to Adaptive brightness.
4. Slide the brightness bar to the right to maintain the screen brightness according to the sounding
>>Reset the settings:
Step1: Navigate to app's screen and tap on Settings.
Step2: Tap on General Management.
Step3: Tap on Reset.
Reset settings: Reset all settings to their default
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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