network connectivity issue

Question

my phone model galaxy on8 my friend have galaxy j5 but his phone network connectivity is to good more than me.please solve this issue

admin_ · Answer

We regret for the network issue facing in the device. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Kindly contact the network service provider.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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network connectivity issue

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