title:

Network & connectivity issue

(Post creation time:  

07-19-2026 02:51 AM

)

100 Views

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nitesh1972

Active Level 5

last edited

 

07-19-2026 02:51 AM

 

in

 
Facing network & connectivity issue in my gallery a34 5g after update of 8.5.
Mobile tower bar bar gayab ho ja rha h 
Please help
    • I

      iamvishveshs

      Active Level 3

      07-19-2026 10:13 AM

       

      in

       
      Same issue with my phone, have to frequently turn airplane mode on/off.
      I am fed up from this thing, also speeds even when connected is less than the mobile phone of other company that is half the price.

      0 likes

    • C

      cs_member10

      Moderator

      07-19-2026 02:13 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly perform the following steps to resolve your issue.

      ● Kindly check the device in different locations/network coverage areas.

      ● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

      ● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

      ● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

      ● Kindly try to contact the service provider once.

      ● You can reset your device by following the steps from the below link.
      https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

      If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

      Warm Regards,
      Samsung Customer Support

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