title:
Network & connectivity issue
(Post creation time:
07-19-2026 02:51 AM
)
100 Views
N
nitesh1972
Active Level 5
Facing network & connectivity issue in my gallery a34 5g after update of 8.5.
Mobile tower bar bar gayab ho ja rha h
Please help
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iamvishveshs
Active Level 3
07-19-2026 10:13 AM
in
I am fed up from this thing, also speeds even when connected is less than the mobile phone of other company that is half the price.
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cs_member10
Moderator
07-19-2026 02:13 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Kindly check the device in different locations/network coverage areas.
● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).
● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.
● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.
● Kindly try to contact the service provider once.
● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support
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