‎Network Connectivity Issue | Samsung Members Community

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itsMahi

Beginner Level 2

last edited

08-2-2020 06:28 PM

in

so much network connectivity issue on samsung a50. 😭😭

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rubelrjf
Beginner Level 3
08-2-2020 06:58 PM

in

Galaxy A
nice
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BabaluKaushik
Expert Level 1
08-3-2020 01:12 AM

in

Galaxy A
go to your settings =click reset =click reset settings
and go to your connection =access point name =than click 3dot and reset default
I hope your problem is solved
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CM
cs-member13
Expert Level 4
08-5-2020 06:31 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve network issue please follow below given steps:-

1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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