title:
over heating issue Note 20 ultra
(Post creation time:
11-4-2020 06:50 AM
)
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rahuĺ2931
Beginner Level 2
I am facing overheating issue with Samsung Note 20 ultra. It is really sad to face over heating issue on such a premium device. What are the options going forward. Can I get a replacement or there is a fix for it.#Note 20 ultra #overheating
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Abpal
Active Level 10
11-4-2020 06:54 AM
in
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vigu
Active Level 4
11-4-2020 06:57 AM
in
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SamNoteFan
Active Level 7
11-4-2020 07:07 AM
in
cs-member13
Expert Level 4
11-5-2020 04:25 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-
> Close background running apps and uninstall the unnecessary apps.
For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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magicalstorm
Active Level 3
11-6-2020 08:02 PM
in
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