I am facing with display related issues on my Note 9. I came across this issue after the latest software update given by Samsung. The issue is basically related with the brightness, when the brightness level is in the middle range the screen turns completely hazy with horizontal lines and greenish/yellowish color which is very much disturbing and annoying. Having said that this issue is not only with my Note but after checking different reviews on Samsung Community I came to know that a large number of Note 9 users are facing this annoying issue. So please provide necessary assistance to resolve the above said issue and restore the Note 9 screen as it was before the last update.
Anonymous User
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06-11-2020 11:55 AM
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beingRajnish
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06-11-2020 12:02 PM
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06-11-2020 12:07 PM
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Rhino
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AjayCA
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beingRajnish
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06-11-2020 03:26 PM
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Lauki
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Sumeet6795
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06-11-2020 04:13 PM
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MilanM
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06-12-2020 04:57 AM
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I'm also facing this issue after april update. I have note 9. Is this a software issue or hardware? Everyone face this problem after updating april security patch because of that i think it's a software issue but Samsung didn't announce anything yet.
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beingRajnish
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06-12-2020 06:02 AM
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Samsung_Support3
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06-13-2020 09:29 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Adjust the brightness
Settings > Display > Adjust the brightness.
2. Check device in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the screen.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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beingRajnish
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06-13-2020 01:08 PM
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TechFreak07
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06-14-2020 10:12 AM
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SCORPIONADHVI
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06-14-2020 07:53 PM
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Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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harithsuresh
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06-25-2020 05:21 PM
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AnkitTheRajput
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07-18-2020 08:14 PM
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I am also facing same issue with my Galaxy Note 9 device
So, did anyone find the resolution to it.
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AK0101
Active Level 6
08-11-2020 02:31 PM
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Please follow this link to escalate to CEO help desk
https://www.samsung.com/in/support/write-to-our-ceo/
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