title:

Note 9 display issues

(Post creation time:  

05-31-2020 12:18 PM

)

414 Views

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Sai2007

Active Level 1

last edited

 

05-31-2020 12:18 PM

 

in

 
Hi All,

There are some display issues in Note 9 did anyone face this after software updates.
    • D

      Dilli

      Expert Level 5

      05-31-2020 01:12 PM

       

      in

       
      yes thousands are facing this issue. Write to Samsung for solution

      0 likes

      S

      Sai2007

      Active Level 1

      05-31-2020 02:20 PM

       

      in

       
      what is the way to inform them

      0 likes

    • D

      Dilli

      Expert Level 5

      05-31-2020 02:46 PM

       

      in

       
      Best solution is write to some big news magazines like SamMobile, Android Authority, android Central. Samsung will only give a frivolous reply which is not a solution. Best is to get your voice heard. Make a petition by asking other users to join and make big noise. Cheers

      0 likes

    • L

      Lauki

      Active Level 10

      05-31-2020 03:01 PM

       

      in

       
      The March update has screwed things up. Raise the issue to the maximum through forums. Hopefully, Samsung fixes this in the next update!

      0 likes

    • C

      cs_member10

      Moderator

      06-2-2020 11:23 AM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!

       

      Please be assured and to resolve "display issue" kindly follow the given below steps:

       

      1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
      Exit safe mode: Hold the power button and select restart on the device.
      2) Reset the device: settings >General Management > Tap on Reset.
      Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
      (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

       

      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

    • A

      AK0101

      Active Level 6

      08-11-2020 02:34 PM

       

      in

       
      All indian Users of Note 9

      Please follow this link to escalate to CEO help desk

      https://www.samsung.com/in/support/write-to-our-ceo/

      0 likes