title:
Worst internet connection
(Post creation time:
12-19-2021 05:50 AM
)
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user963
Expert Level 5
12-19-2021 05:59 AM
in
Airtel , jio or vi ?
0 likes
Nexian
Active Level 4
12-19-2021 06:09 AM
in
PrateekPriyadarshy
Expert Level 4
12-19-2021 06:14 AM
in
In my city there're certain place where airtel is like God speed 😂.
In my locality the network is horrible can't even send a wp msg to my friend. Irony is airtel is in LTE+.😆
Nexian
Active Level 4
12-19-2021 06:22 AM
in
cs-member13
Expert Level 4
12-25-2021 08:12 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.
Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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