title:

internet connection

(Post creation time:  

02-15-2024 02:26 PM

)

786 Views

M

MrRk45

Active Level 6

last edited

 

02-15-2024 02:26 PM

 

in

 
Anyone help my phone f 23 5G suddenly lost internet connection every time what can I do??? 
I am doing reset network setting, reset all setting, flight mode on off, restart phone problem not solve
    • N

      NithinPeter

      Active Level 9

      02-15-2024 02:39 PM

       

      in

       
      Raise a complaint to your network provider.
      M

      MrRk45

      Active Level 6

      02-15-2024 03:02 PM

       

      in

       
      No

      0 likes

      M

      MrRk45

      Active Level 6

      02-15-2024 03:06 PM

       

      in

       
      I change

      0 likes

      M

      MrRk45

      Active Level 6

      02-15-2024 03:07 PM

       

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      I change phone then good running internet in another phone

      0 likes

    • G

      goodthings

      Expert Level 5

      02-15-2024 02:44 PM

       

      in

       
      Reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

      0 likes

      M

      MrRk45

      Active Level 6

      02-15-2024 03:03 PM

       

      in

       
      I will try

      0 likes

    • K

      Kuldeep_Rvl

      Expert Level 5

      02-15-2024 03:15 PM

       

      in

       
      Buy a new sim

      0 likes

      M

      MrRk45

      Active Level 6

      02-15-2024 03:25 PM

       

      in

       
      Ok

      0 likes

    • Y

      yadavGGGGGG

      Active Level 2

      02-15-2024 03:57 PM

       

      in

       
      Same issue
      M

      MrRk45

      Active Level 6

      02-15-2024 04:44 PM

       

      in

       
      After updating??

      0 likes

      Y

      yadavGGGGGG

      Active Level 2

      02-15-2024 05:34 PM

       

      in

       
      Yes
    • C

      cs_member10

      Moderator

      02-21-2024 06:52 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly perform the following steps to resolve your issue.

      Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

      Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

      Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
      Note: kindly contact your network service provider once to make sure there is no issue from their end.

      Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

      You can reset your device by following the steps from the below link.
      https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

      In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

      0 likes

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