title:
Network connectivity problems
(Post creation time:
10-1-2022 07:01 AM
)
354 Views
M
MrMishra26
Active Level 1
In samsung m51, internet is on. I have data plan. Internet works on some apps like playstore,Google Chrome, YouTube, etcetera. But on apps like whatsapp, Phonepe, bhim upi, etcetera 3rd party app, even this samsung member app, work only for some time after restarting the device. Have done all troubleshooting steps, even software is updated. But it has not been fixed.
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Rummatasleeam
Beginner Level 2
10-1-2022 07:09 AM
in
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cs_member8
Moderator
10-19-2022 07:35 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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