‎Automatically restart | Samsung Members Community

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DICXY219

Beginner Level 2

last edited

08-7-2021 08:05 AM

in

My Samsung Galaxy M30S is automatically switch off and restart continuesly.what is the problem to my phone.Give me solution

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DarshanChatterjee
Expert Level 5
08-7-2021 08:08 AM

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Galaxy M
Visit service center ASAP. May be you have to change the motherboard.
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CrazyBoy28
★★
08-7-2021 08:10 AM

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Galaxy M
Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com
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sam920
Active Level 1
08-7-2021 08:58 AM

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Galaxy M
Bro don't do anything just go to your nearest service center change motherboard.If your phone is in warranty then you don't have to pay for motherboard otherwise it will cost you around 6000rs.
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sam920
Active Level 1
08-7-2021 09:00 AM

in

Galaxy M
Because I am also facing same problem. And i tried everything.
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Samsung_Support2
Expert Level 3
08-12-2021 02:59 PM

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Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Automatically restart

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