hang problem

yaa because it occupies high space

idk..abt pubg..but J6 Infinity hangs a bit

have more free space in the phone it might help

How can you expect smooth performance in Samsung's budget phones, especially with heavy games

Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you.We would like to inform you that smart phone can be hanging, freeze , lagging and slow with many reasons like install any third party application (e.g. Antivirus, Call recorder, clean master, battery booster, battery saver etc.). It can be harm full for any smart phone. Samsung never recommended any third party application. It is harmful for device. So we would suggest to you kindly uninstall mentioned above application.
Kindly checks by following below mentioned steps for overcome the issue of Hanging:
1) Utilization of maximum storage from internal memory, may hang your device. For that we recommend you to delete some of the downloaded data from your phone for better performance as internal space should be 20% free OR’ transfer data to SD Card via My Files.
(Phone Application>>My Files>>Select Multimedia Data>>Press More>>Click Move>>Select Location of SD Card>>Click Move Here).
2) Menu> smart manger>clear ram.
3) Stop running application (Setting >>Application Manager>>Running>>Stop All Downloaded Application When Not Using).
4) Check all the applications are closed by using the Task Manager option.
5) Scan SD card and then check.
6) Software update handset (Setting>>Software Update>>Download update automatically>> update using 3G/4G or Wi-Fi connectivity.
7) Go to setting>General>Application Manager>All>Tap on 3 dots (right top) ‘Reset app preference’.
😎 Run the device in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ? when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/