title:
hang problem
(Post creation time:
07-31-2020 07:38 AM
)
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Ehsank
Expert Level 5
07-31-2020 08:05 AM
in
or during multi tasking
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giri0908k
Active Level 2
07-31-2020 08:08 AM
in
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giri0908k
Active Level 2
07-31-2020 08:10 AM
in
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Ehsank
Expert Level 5
07-31-2020 08:15 AM
in
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Ehsank
Expert Level 5
07-31-2020 08:16 AM
in
did you download any apps or game recently?
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giri0908k
Active Level 2
07-31-2020 08:23 AM
in
Abhy
★★
07-31-2020 08:19 AM
in
Press and hold the Volume Down button and don’t release it yet.
While holding down the volume button,
press and hold the Power key as well.
Keep both keys held down together for 15 seconds or until the Galaxy A20 logo shows on the screen.
When the phone has finished the reboot, try to see if it still keeps freezing and lagging. If it does, then let us know.
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giri0908k
Active Level 2
07-31-2020 08:20 AM
in
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Abhy
★★
07-31-2020 08:22 AM
in
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Abhy
★★
07-31-2020 08:23 AM
in
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giri0908k
Active Level 2
07-31-2020 08:23 AM
in
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Ehsank
Expert Level 5
07-31-2020 09:00 AM
in
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cs_member9
Active Level 7
08-5-2020 12:47 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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