title:

hang problem

(Post creation time:  

07-31-2020 07:38 AM

)

1543 Views

G

giri0908k

Active Level 2

last edited

 

07-31-2020 07:38 AM

 

in

 
My sumsung device a20s has been hang after update android 10 how should i solve my devive hanging problem i have done restore but that problam is not solve
    • E

      Ehsank

      Expert Level 5

      07-31-2020 08:05 AM

       

      in

       
      at any specific app
      or during multi tasking

      0 likes

      G

      giri0908k

      Active Level 2

      07-31-2020 08:08 AM

       

      in

       
      no sir

      0 likes

    • G

      giri0908k

      Active Level 2

      07-31-2020 08:10 AM

       

      in

       
      please sir give me some suggestions

      0 likes

    • E

      Ehsank

      Expert Level 5

      07-31-2020 08:15 AM

       

      in

       
      first go to developer option and disable this option and then observe

      0 likes

    • E

      Ehsank

      Expert Level 5

      07-31-2020 08:16 AM

       

      in

       
      and one more thing that
      did you download any apps or game recently?

      0 likes

      G

      giri0908k

      Active Level 2

      07-31-2020 08:23 AM

       

      in

       
      no sir
    • A

      Abhy

      ★★

      07-31-2020 08:19 AM

       

      in

       
      If the freezes and lags are due to minor firmware problem or glitch, then this procedure is more than enough to fix them.

      Press and hold the Volume Down button and don’t release it yet.
      While holding down the volume button,
      press and hold the Power key as well.
      Keep both keys held down together for 15 seconds or until the Galaxy A20 logo shows on the screen.

      When the phone has finished the reboot, try to see if it still keeps freezing and lagging. If it does, then let us know.

      0 likes

      G

      giri0908k

      Active Level 2

      07-31-2020 08:20 AM

       

      in

       
      sir i have done it all ready

      0 likes

      A

      Abhy

      ★★

      07-31-2020 08:22 AM

       

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      Did you run the phone on safe mode??

      0 likes

      A

      Abhy

      ★★

      07-31-2020 08:23 AM

       

      in

       
      If a third party app as creating problem, same mode will confirm that

      0 likes

    • G

      giri0908k

      Active Level 2

      07-31-2020 08:23 AM

       

      in

       
      yes sir

      0 likes

    • E

      Ehsank

      Expert Level 5

      07-31-2020 09:00 AM

       

      in

       
      ok @giri of not download then do above steps which i I mentioned earlier and observe

      0 likes

    • C

      cs_member9

      Active Level 7

      08-5-2020 12:47 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!


      To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

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