title:

finger print problem

(Post creation time:  

03-21-2018 07:20 AM

)

416 Views

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dwivediashish

Beginner Level 2

last edited

 

03-21-2018 07:20 AM

 

in

 
Hey,iam a using j7 max smartphone but in this phone was a problem in finger print its not work properly its work only for sometimes after creating my finger print so plz take a action reagrading for that ....because i cant be next any more with samsung moblie...
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    pdey

    Active Level 3

    03-21-2018 04:49 PM

     

    in

     
    vai finger clean kar ke check kijia

    0 likes

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    dwivediashish

    Beginner Level 2

    03-21-2018 05:16 PM

     

    in

     
    sir 100 bar clean kar ke karta hu...

    0 likes

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    dwivediashish

    Beginner Level 2

    03-21-2018 05:17 PM

     

    in

     
    setting mai jake new fingerprint karna paadta hai.

    0 likes

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    pdey

    Active Level 3

    03-21-2018 06:46 PM

     

    in

     
    to ap ak kam Kijia remuvar(spirid) or cotton lekar mobile ka jo screen ha wo saf kejea or home screen ve.us ke bad dakhia akdom sahi fingerprint lange.

    0 likes

  • D

    dwivediashish

    Beginner Level 2

    03-22-2018 03:32 AM

     

    in

     
    ok try karta hu

    0 likes

  • A

    admin_

    Expert Level 5

    03-22-2018 07:03 AM

     

    in

     
    Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
    1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
    2) Check the issue in Safe Mode.
    3) Keep updating the device via FOTA or Smart Switch.
    4) Take full data backup and reset the device.
    Be sure to hit ♡ when you find an answer that works for you.
    For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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