title:

Unable to check software update

(Post creation time:  

01-25-2018 09:36 AM

)

400 Views

K

kabeer

Expert Level 5

last edited

 

03-15-2019 10:39 AM

 

in

 
I am unable to check software update in my device j7 2016 (SM-J710FN). Network is proper and running in good speed.a8c5b061-fe53-4bc1-8e51-ec42d558d79e.jpg
    • AU

      Anonymous User

      Beginner Level 1

      01-25-2018 09:53 AM

       

      in

       
      yeah same problem in my mobile too j7max
    • A

      ahasan

      Active Level 6

      01-25-2018 10:02 AM

       

      in

       
      same problem on j7 prime
    • H

      himaKL

      Active Level 4

      01-25-2018 10:14 AM

       

      in

       
      same problem
    • A

      admin_

      Expert Level 5

      01-25-2018 11:29 AM

       

      in

       
      Thanks for being with Samsung and for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

      For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
      Be sure to hit ♡ when you find an answer that works for you.

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