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title:

unable to update Oculus software for VR

(Post creation time:  

03-26-2017 05:29 PM

)

526 Views

A

AnkurS

Active Level 3

last edited

 

03-26-2017 05:29 PM

 

in

 
Galaxy S
Hi,
I am unable to update the oculus software in my s7.

Whenever I insert my phone in gear VR, it shows error message that oculus software needs to be updated.

I have followed the steps mentioned in oculus support page (enable Facebook App Installer and Facebook App Manager), but still it is unable to update the app.
I have tried clearing the data for oculus apps, uninstalling and reinstalling Oculus and Oculus Home apps, but still cannot use.
The current oculus app version is 3.0.0.10.5 (53077855)

Is anybody else facing the same problem?
    • M

      MrAwesome

      Active Level 6

      03-26-2017 09:09 PM

       

      in

       
      Galaxy S
      uncommon issue.
      you should probably uninstall all oculus and related apps and then put your phone in vr without the apps. and go through the tutorial and all again. that might help
      A

      AnkurS

      Active Level 3

      03-27-2017 12:34 PM

       

      in

       
      Galaxy S
      Had already tried that and it was not working.
      But the issue is resolved now.
      Got a notification today that oculus system driver has been updated. Tried plugging the phone back in vr and it worked ☺️
      Been trying to update it since last 5 days but it was not showing any update, maybe there was some error.

      Thanks
    • S

      Samsung_India_

      Active Level 10

      03-28-2017 09:42 AM

       

      in

       
      Galaxy S
      Thanks for being with Samsung and for sharing your feedback.Your question is being checked. We will get back to you as soon as possible.

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