title:

Mobile Data Connection

(Post creation time:  

05-24-2018 07:35 PM

)

444 Views

S

Sourav1920

Active Level 1

last edited

 

05-24-2018 07:35 PM

 

in

 
In my device (j7 nxt) , when sim1 is 4g and sim2 is 3g , then i can not connect to internet via sim2 in 3g connection. when i change the data connection to sim2 it change to 4g sim1 goes to 3g. There should have a option to turn on mobile data connection via 3g, when 1 sim is on 4g and another is on 3g . Thats all.
please do needful.
  • S

    sahaniaman

    Beginner Level 2

    05-25-2018 09:29 AM

     

    in

     
    next version

    0 likes

  • A

    admin_

    Expert Level 5

    05-27-2018 04:43 AM

     

    in

     
    Thank you for sharing your feedback. We would like to inform you that it is the device default feature as Internet will work on the highest network mode (4G/3G/2G) Auto mode and the other SIM slot network mode will be change.

    Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

Related Content

mobile data issue

Data Connection during calls

Data connection speed