title:

Internet data connection problem

(Post creation time:  

07-15-2022 12:57 AM

)

457 Views

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Vinay340

Active Level 1

last edited

 

07-15-2022 12:57 AM

 

in

 
Hi Samsung,
After recent software update data connection in my s20 fe 5g automatically disconnected after some time even the data connection is on in settings. I have to restart data connection settings to use the internet.
Notifications of apps like whatsup and YouTube are stops due to no internet in my phone. Please fix this problem.
    • AU

      Anonymous User

      Beginner Level 1

      07-15-2022 01:44 AM

       

      in

       
      Is the phone heating bro?

      0 likes

      D

      deth

      Active Level 4

      07-15-2022 01:57 AM

       

      in

       
      In normal use?

      0 likes

      AU

      Anonymous User

      Beginner Level 1

      07-15-2022 02:03 AM

       

      in

       
      Over heating might also cause data not working problem

      0 likes

    • T

      07-15-2022 02:13 AM

       

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      Turn off data saver or increase data limit. It can help

      0 likes

    • B

      b1ttu

      Expert Level 2

      07-15-2022 02:57 AM

       

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      Samsung wants you to upgrade S20 fe 5g to s22 fe 5g...
      That's how UPDATES works ...

      avoid updates when Samsung try to launch new SmartPhone Series.


      S20 Fe 5G User : Internet nhi chal rha aur b bahut bugs hain...

      Samsung : tho S22 fe 5g lo bsdk (hahahaha)

      0 likes

    • D

      dj9494

      ★★

      07-15-2022 03:16 AM

       

      in

       
      Greetings, my name is darshan and I am one of the brand ambassador.
      I am sorry that you are facing this issue.
      I would request you to register your concern in Samsung Members Application. So, the concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurring.

      0 likes

    • C

      cs_member8

      Moderator

      07-23-2022 10:10 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

      In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Thank you for writing to Samsung. 

      Warm Regards, 
      Samsung Customer Support

      0 likes