title:
hanging problem
(Post creation time:
11-16-2019 11:15 AM
)
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Sandipan96
Active Level 7
11-16-2019 11:37 AM
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ukzeno
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11-16-2019 12:28 PM
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Jash2796
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12-2-2019 05:50 AM
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Samsung_Support4
Moderator
12-4-2019 04:41 AM
in
Hi there,
Please perform the following steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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