title:
hanging problem
(Post creation time:
01-25-2020 04:36 PM
)
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Nemi_chand
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01-25-2020 04:44 PM
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jugrajsahi
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samnkhan
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01-25-2020 04:55 PM
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Samsung_Support3
Moderator
01-28-2020 07:22 AM
in
Hi there,
Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).
> If device hangs in any particular application/game then Clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members