title:

every time getting error while installing application

(Post creation time:  

02-13-2019 08:06 AM

)

735 Views

A

AnkitAp

Beginner Level 2

last edited

 

03-15-2019 02:29 PM

 

in

 
Each and every time when Im trying to install any application on my galaxy A7(2018) I m getting error 963 . I have tried formating phone also setting reset.also use different service provider. Also tried WiFi to install application but getting same error.
0b5ebdcd-84fb-4b37-af0e-737b6ef69b74.jpg


  • R

    RP5054

    Active Level 9

    02-13-2019 09:51 AM

     

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    clear data of play store app

    0 likes

    A

    AnkitAp

    Beginner Level 2

    02-13-2019 09:54 AM

     

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    also tried that

    0 likes

    R

    RP5054

    Active Level 9

    02-13-2019 10:01 AM

     

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    Uninstall the updates of play store. If not working then remove your google account and login again.

    0 likes

  • A

    AnkitAp

    Beginner Level 2

    02-13-2019 10:24 AM

     

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    also formatted my phone

    0 likes

  • P

    pankajur

    Active Level 8

    02-13-2019 10:51 AM

     

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    https://youtu.be/QGCx7QkzdcQ

    0 likes

  • AU

    Anonymous User

    Beginner Level 1

    02-13-2019 12:44 PM

     

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    Try using a different email id and then check it. also use the latest version of play store

    0 likes

  • I

    isrishavverma

    Active Level 6

    02-13-2019 04:18 PM

     

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    Did you root?

    0 likes

    A

    AnkitAp

    Beginner Level 2

    02-13-2019 04:46 PM

     

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    no

    0 likes

  • V

    vishal3

    Active Level 1

    02-13-2019 05:09 PM

     

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    clear the catche and data of Google play store, Google play services, download manager and then uninstall the play store from the apps option in setting.
    Then try to open the play store and install apps hope it works because I did the same process.

    0 likes

  • R

    rohitsaluja

    Active Level 6

    02-17-2019 12:52 PM

     

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    ok update your phone

    0 likes

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