title:
Lagging problem
(Post creation time:
07-1-2020 08:50 PM
)
470 Views
Hello sir,
whenever I use mobile phone for so many hours we are getting some problem like stucking ,hanging sir please take action on this ....many user are complaining on it but there is no any result have found us ....sir please take action on this as soon as possible........this problem is in our many Samsung product so sir please help out ......
Even though I use mobile phone for some our or some many hours it should not stuck or never stuck ,hang Although I m regularly checking memory n also clean master which samsung Galaxy have provided us ....please take action on these as soon as possible
Thank you
0 likes
Related Content
Lagging problem
. Galaxy A 12-4-2019 01:08 PM
Lagging problem
. Galaxy Note 01-23-2022 05:53 AM
Lagging problem
. Tech Talk 11-23-2019 06:34 AM
Keyboard lagging problem
. Galaxy S 02-10-2017 08:22 PM
Samsung s24 lagging problem
. Galaxy S 11-19-2024 07:36 AM
cs-member13
Expert Level 4
07-4-2020 06:20 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned quick steps to resolve the issue:-
1. Stop the background running app (Tap on the left soft key and close all the running apps).
2. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).
3. Clear cache memory of Camera application (Settings>apps> Camera app>storage>clear cache).
After performing above steps If the issue still persist kindly send us the error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
Metchnavarro
Beginner Level 2
01-29-2021 08:03 AM
in
Will you please have an update my phone is A50s and has 6gb ram, after the update of IU 2.5 everything is lag. THANK YOU. FYI i follow all the instructions and i always clean it but this time it **bleep** pls have some actions!!!!
0 likes
AnasA30
Active Level 1
08-7-2021 12:43 PM
in
samsung A30
My device is lagging too much and the mobile is turning off
0 likes