title:
Lagging problem
(Post creation time:
12-4-2019 01:08 PM
)
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Kumawat2003
Active Level 4
After a new update in Samsung Galaxy A50 the phone is lagging very much in all pre installed app and also lagging in safe mode I have tried. Fingerprint is not scanning properly always showing" no match "
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Abhimayur95
Active Level 6
12-4-2019 01:09 PM
in
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Ashahad
Active Level 5
12-4-2019 01:41 PM
in
Pankajste
Active Level 4
12-4-2019 01:20 PM
in
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Pankajste
Active Level 4
12-4-2019 01:21 PM
in
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Jash2796
Active Level 3
12-4-2019 04:58 PM
in
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Pankajste
Active Level 4
12-4-2019 05:39 PM
in
At first, switch off your Samsung Galaxy A50 device
Next, press and hold the Power button, Home button and the Volume Up button for a while
Tap on the screen when it shows ”No Commands Message”
Use the Volume up and down keys to highlight the wipe cache partition and to select the same use the Power button
Confirm by clicking Yes option
You have successfully wiped the cache partition on the Samsung Galaxy A50 device.
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Samsung_Support1
Moderator
12-9-2019 06:06 AM
in
Hi there,
Please perform the following steps to resolve the above mentioned issue:
1- Clear the RAM memory of device (Scroll down notification panel > Settings > Device care > Memory > Clean Now).
2- Stop the background running app (Tap on the left soft key and close all the running apps).
For fingerpring issue:
1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.
3- Check for the latest device O/S (Scroll down Notification panel > Settings > Software Update > Download updates manually).
If still issue persists, kindly visit the nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
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