title:
Problem in FingerPrint Scanner after July update
(Post creation time:
07-25-2021 03:32 PM
)
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khan007imlak
Active Level 3
Hi,
I just updayed my Galaxy M51 with the June 1st, 2021 security patch and other updates. I have observed that my fingerprint scanner is working slow now.. its takes at least 4 attempts to recognise the fingerprint.
Is this a problem with the upgrade or something else ?
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IcyJay30
Expert Level 4
07-25-2021 03:36 PM
in
Add 1 finger two times for faster response and super less chances of error
khan007imlak
Active Level 3
07-25-2021 03:53 PM
in
Krishnasvsp
Beginner Level 2
07-25-2021 03:47 PM
in
Krishnasvsp
Beginner Level 2
07-28-2021 04:31 PM
in
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Rahulk1
Active Level 6
07-25-2021 08:12 PM
in
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khan007imlak
Active Level 3
07-26-2021 04:01 PM
in
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Rahulk1
Active Level 6
07-26-2021 04:35 PM
in
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Samsung_Support2
Expert Level 3
07-27-2021 05:06 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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