title:

Fingerprint Scanner Problem on A50

(Post creation time:  

05-1-2019 11:06 AM

)

3923 Views

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Debasish04

Active Level 1

last edited

 

05-1-2019 11:06 AM

 

in

 
The Finger Print scanner on galaxy A50 doesn't work most of the time while unlocking my phone. After using a Screen Tempered Glass, the Fingerprint Scanner almost stopped working. The Touch Sensitivity is always ON, but the Fingerprint doesn't seem to work.
The new April update degraded the Fingerprint Scanner quality. Samsung, please fix this problem on your next update so that it can be used properly to unlock the phone.
  • D

    dasariraghava

    Active Level 3

    05-1-2019 12:54 PM

     

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    Galaxy a50 me use

    0 likes

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    Habeebi

    Active Level 7

    05-1-2019 12:55 PM

     

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    same here
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    puipuia

    Active Level 5

    05-1-2019 01:21 PM

     

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    after update it never fails on mine

    0 likes

  • S

    Sagarb20

    Active Level 4

    05-1-2019 03:14 PM

     

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    In fingerprint help option at biometric settings. It is written that some screen protectors is not supported via on display..
    i used a protector too but it used to work
    D

    Debasish04

    Active Level 1

    05-2-2019 08:50 PM

     

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    mayb thats tge reason why it isn't working. the screen protector prevents it.

    0 likes

  • S

    Skd235361

    Active Level 5

    05-1-2019 05:36 PM

     

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    In my phone fingerprint works fine..

    0 likes

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    SUBBU511

    Beginner Level 2

    05-23-2019 10:23 AM

     

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    how it will works well...Is there any option or other

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  • K

    Kirubar

    Beginner Level 2

    09-29-2019 02:49 PM

     

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    I hav a problem on samsung a50 fingerprint .its unlocking when the mobile in my pocket and sometimes its unlocking other person fingerscan also pls fix the bug it's not securing my device with this fingerprint problem

    0 likes

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    witcher1723

    Active Level 1

    01-29-2020 02:03 AM

     

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    same happence here

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  • N

    Navin55555

    Beginner Level 2

    02-9-2020 05:57 PM

     

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    I am also facing the same problem with Samsung A50. Expecting some resolution from Samsung earliest. If not possible in the software updates then should be declared that clearly and recommend compatible screen guards which will definitely work with fingerprint scanner for Samsung A50.

    0 likes

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    HosseinZaeim

    Beginner Level 2

    02-23-2020 11:20 PM

     

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    I have this problem too ! My fingerprinte almost not working,please fix this problem for next update !

    0 likes