title:

Please. PLEASE HELP.

(Post creation time:  

02-3-2022 02:37 AM

)

245 Views

J

Justmeanobody

Beginner Level 2

last edited

 

02-3-2022 02:37 AM

 

in

 

My Momma died. I have never felt so alone. My little brother? He feels very angry. I have had 3 Samsung phones stolen in the past year and a half. He took 3 Google accounts; containing 30,000 Google Photos and videos of my kids and every picture I had of my mother. I can't blame him for feeling angry. I did at first too. My other devices have my pictures of my Mom. They are there in 'My Products' and giving me a 'Download' option. But that just sends me to a whole new place. Please, I need those downloads. Why can't I download them? And why does 'Find my Mobile' only offer to find the new one that I'm on now? And why can't I register this one because it says the IMEI doesn't exist? And why have I ALWAYS owned a Samsung and nothing else for over 10 years but they won't help me now!!??!!

 

    • AU

      Anonymous User

      Beginner Level 1

      02-3-2022 02:42 AM

       

      in

       
      You contact the customer care immediately so that the personal things in that stolen phones can be accessed by anyone & also block those imei numbers.

      0 likes

    • R

      RahulRio

      Active Level 5

      02-3-2022 03:38 AM

       

      in

       
      Please reach out to Customer Care immediately...

      0 likes