title:
battery issues
(Post creation time:
Friday, February 11th, 2022 04:41 AM
)
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Dolgogi
★
Friday, February 11th, 2022 05:55 AM
in
Can't say mine has had issues.
Has it recently occurred after installing apps or something?
You can try going into Settings/Battery and device care/Battery.
Tap on the graph and it will show you what apps have been sucking down the power.
Also might be good to send an error report so it can be checked.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
Brucefold3
Active Level 3
Friday, February 11th, 2022 06:05 AM
in
SamsungLaura
Moderator
Friday, February 11th, 2022 06:15 AM
in
Hi @Brucefold3, less than 4 hours of battery life definitely sounds strange! Please send through an error report as mentioned by @Dolgogi for this to be looked into further.
JG79
Active Level 1
Friday, February 11th, 2022 05:58 AM
in
Kombatsd
Active Level 7
Friday, February 11th, 2022 07:36 AM
in
Kombatsd
Active Level 7
Friday, February 11th, 2022 09:14 AM
in
Anonymous User
Beginner Level 1
Saturday, February 12th, 2022 01:53 PM
in
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SamsungLaura
Moderator
Sunday, February 13th, 2022 11:13 PM
in
Hi @Kombatsd, I've just looked into your error report and can see the log data was raised to our research and development team earlier today. Once this has been assessed, our team will be in touch via the Members app.
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