title:
Battery Issues
(Post creation time:
Thursday, March 24th, 2022 11:29 PM
)
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Selected Answer
JoeyMA
Active Level 4
Saturday, March 26th, 2022 03:10 AM
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JoeyMA
Active Level 4
Friday, March 25th, 2022 10:31 AM
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JoeyMA
Active Level 4
Saturday, March 26th, 2022 03:10 AM
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Jxde
Active Level 1
Saturday, March 26th, 2022 10:48 AM
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SamsungLaura
Moderator
Monday, March 28th, 2022 01:24 AM
in
Thanks @JoeyMA! This is correct, the first few days of owning your device may see higher battery drainage (usually as a result of downloading and setting up software updates) and should settle down within the first week.
If you continue to experience this issue in the future, please send through an error report for this to be looked into by our research and development team.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
Swipe_Out
Active Level 1
Saturday, March 26th, 2022 12:33 AM
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mattwellerphoto
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Saturday, March 26th, 2022 05:13 PM
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