title:
Camera selfie mode not working
(Post creation time:
Thursday, July 22nd, 2021 01:44 AM
)
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R
Riz113p
Beginner Level 2
Any suggestions why my camera is not working properly. Everytime I turned it into selfie mode,it freeze and then everything is black.
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SamsungLaura
Moderator
Thursday, July 22nd, 2021 03:29 AM
in
Hi @Riz113p, that's strange. You can try clearing the camera cache. If you tap and hold the Camera app icon > app info > storage > clear data.
After this, open the app and check if the issue persists.
If it does, please send us an error report via the Samsung Members app.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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Riz113p
Beginner Level 2
Thursday, July 22nd, 2021 03:46 AM
in
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