‎Bluetooth not working | Samsung SEAO Community

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earthseed

Active Level 1

last edited

Friday, August 15th, 2025 09:38 AM

in

I have restart my phone and also reset the Bluetooth settings, somehow i was unable to turn on my Bluetooth. It was working fine yesterday but now it does not seem to be working at all. Any tips, please?

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Protonumus
Expert Level 2
Friday, August 15th, 2025 11:09 AM

in

Galaxy Z
Please make sure airplane mode is turned off. When it's on, you can't use Bluetooth.
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Protonumus
Expert Level 2
Friday, August 15th, 2025 11:35 AM

in

Galaxy Z
Older models or software never use to allow override. 🤔
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Protonumus
Expert Level 2
Friday, August 15th, 2025 11:43 AM

in

Galaxy Z
I set my Aeroplane Mode on my phone and watch, to keep Bluetooth On and Turn off WiFi. 😊
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earthseed
Active Level 1
Friday, August 15th, 2025 12:18 PM

in

Galaxy Z
Yes, tried to turn airplane mode on and off but it didn't work
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_
_nok_
★
Friday, August 15th, 2025 11:23 AM

in

Galaxy Z
Is your Bluetooth greyed out? Or can you turn it on but just not connect to any of your Bluetooth devices?
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earthseed
Active Level 1
Friday, August 15th, 2025 12:17 PM

in

Galaxy Z
Yes it seems to be grey and not turn it on. Cannot turn on at all
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Dolgogi
★
Friday, August 15th, 2025 12:03 PM

in

Galaxy Z
You can also run a diagnostic test in the Members App, in the Support tab.
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earthseed
Active Level 1
Friday, August 15th, 2025 12:20 PM

in

Galaxy Z
Yes i did that, everything is good except Bluetooth, as expected. :(
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Protonumus
Expert Level 2
Friday, August 15th, 2025 01:46 PM

in

Galaxy Z
What type of mobile device are you using.
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Protonumus
Expert Level 2
Friday, August 15th, 2025 01:57 PM

in

Galaxy Z
GOTO Setting > General Management > Reset > Reset WiFi and Bluetooth settings.

Then Restart mobile before trying again.
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earthseed
Active Level 1
Friday, August 15th, 2025 02:51 PM

in

Galaxy Z
Still not working :( I am using Z fold 4
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Protonumus
Expert Level 2
Friday, August 15th, 2025 04:37 PM

in

Galaxy Z
😔 Out of options? Here's what to do:

Go to the Reset section and perform a Factory Reset.

First, back up your data using Samsung Cloud via. Smart Switch.

A factory reset will wipe all corruption by erasing and formatting the system drive, then reinstall a fresh copy from the ROM backup.

If this doesn't work, visit a store or device technician.
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Protonumus
Expert Level 2
Tuesday, August 19th, 2025 01:22 AM

in

Galaxy Z
Smart Switch | Unlimited Data Backup

https://r1.community.samsung.com/t5/samsung-smart-switch/smart-switch-unlimited-data-backup/td-p/34655049?src=ShareByUserCM
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SamsungSonny
Community Manager
Thursday, August 21st, 2025 04:53 AM

in

Galaxy Z
Hi @earthseed,

The issue that you are describing here is likely pointing to a hardware fault in your device. It normally requires an assessment or a repair at an Authorised Service Centre.

Below is a link to find some more information on our Samsung Service Centres as well as resources to book in an appointment:

https://www.samsung.com/au/support/service-centre/

Please reach out again if you need any further assistance!

Warm regards,
s_amsungsonny
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title:

Bluetooth not working

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