‎Battery problems | Samsung MENA Community

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wasimalman

Active Level 6

last edited

05-25-2019 07:58 AM

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what are the reasons my mobile Samsung Galaxy S8 reach 15% till battery level and after automatically switch off and some time 18% show battery and after one minute 1%show and switch off.

Please give me answer what reasons.

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Pawtatuh
Active Level 7
05-25-2019 08:02 AM

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Galaxy S
that could be caused by apps running in the background/using the battery, aging (batteries get old and the screen on time decreases over time) and maybe a virus. im not implying that it's 100% one of those reasons, those are just the most common possibilities, I can only recommend you to take it to a professional. best of luck!
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wasimalman
Active Level 6
05-25-2019 08:07 AM

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Galaxy S
i know but not this is problem because my Samsung Galaxy S8 battery 15% still and later suddenly empty
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Pawtatuh
Active Level 7
05-25-2019 08:14 AM

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Galaxy S
i see, i have no information to help you with that, so again, the best thing you can do is to take it to a service centre
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Sahaxp
Active Level 7
05-25-2019 10:07 AM

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Galaxy S
This means that the battery fails. Need to change to a new one
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wasimalman
Active Level 6
05-26-2019 07:21 AM

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Galaxy S
Non removal battery how to change
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Pawtatuh
Active Level 7
05-26-2019 02:17 PM

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Galaxy S
they'll change it for you in a service centre, you cant change it yourself
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Sahaxp
Active Level 7
05-26-2019 08:26 AM

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Galaxy S
This should be done only in service workshops.
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EmPrAcE
Active Level 5
05-29-2019 07:07 PM

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Galaxy S
Im also having this issue after the latest update on my s8. First i thought that particular cell is damaged. After knowing that others are also experiencing it, i think it is a software issue. Samsung is good at providing software updates with bugs and issues. A year ago samsung's update caused my phones sensors to stop working.
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Arsha1
Active Level 1
05-31-2019 09:01 PM

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Galaxy S
I am also facing the same problem with my S8 mobile after the latest update... it doesn't seems like battery problem and its happening to most of the S8 users... I would appreciate if Samsung care replies with its best possible solutions at the earliest... I hope they will do it...

title:

Battery problems

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