title:

Battery problems in the new update

(Post creation time:  

10-4-2025 03:24 م

)

323 المشاهدات

A

Ahmed2788

Beginner Level 4

آخر تعديل

 

10-4-2025 03:24 م

 

in

 
There is a huge battery drain on my phone since I updated to One UI 8 Samsung A36 5g 
    • S

      Samsung_specialist

      Community Manager

      10-14-2025 10:57 ص

       

      in

       

      We're sorry to hear about your experience.

      To assist you further, follow these steps:
      1. Settings > Software update > Download and install > Download > Install now.
      2. Go to the Settings => select Device Care =>Optimize now.
      3.Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
      4. Settings – Apps - One UI Home – Storage - Clear data.
      5. Run a diagnosis test via Member app :
      Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

      Kindly make sure to follow these tips :
      1. Use an Approved Charger.
      2. Avoid Old Chargers.
      3. Close Background Apps.
      4. Enable Power Saving Mode (Device Care > Battery > Power Mode > Adaptive Power Saving).
      5.Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
      6.In addition, reduce the screen brightness of your device.

      For more details, please visit this link:
      https://www.samsung.com/ae/support/mobile-devices/the-battery-drains-fast-how-do-i-extend-the-battery-life/?msockid=0ec05a47cd07629519404f96cc6c63b1.

      If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

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