Battery problems galaxy active watch

Hey,

The battery capacity Typical Usage Time: ‎Over 45‎ Hours and Outdoor Workout Time with GPS Up to 15‎ Hours and Low Usage Time Up to 90 ‎Hours. We advise you to visit the nearest service center for it to be checked by our team.

www.samsung.com/sa/support/servicelocation/.

Thank you

were they helpful when you took it in to get looked at? I see this is a common problem but I guess not being addressed. if you know what they did to fix it let me know, before I go in only for them to tell me they have to ship it out or something.